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“Paul
was the first person I ever spoke to about my experiences. He made
it easy to talk and “I
was embarrassed at not being able to read or write. I was made feel
at ease and it was great to talk to somebody who I felt was listening.” “I
was very happy with the service provided.” “I
appreciated Paul coming to meet me and my family to help us with
our applications. It was the first time we had discussed together
what happened to us.” “I
was made feel at ease.” “Anonymity
of the internet was great, it gave me confidence to proceed.”
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